JOB Opening: Administrative Assistant

Posted on Posted in Jobs, Uncategorized

Full Time; $15.30 per hour

JOB SUMMARY:  

The Administrative Assistant provides intake, administrative, and program support to all departments.

RESPONSIBILITIES/DUTIES:

  • Act as the initial representative of Supportive Housing Coalition, embodying SHC values of home, integrity, impact, empowerment, and belonging
  • Provide front desk coverage, welcoming visitors and callers in a friendly, warm manner
  • Answer phone and respond to messages. Transfer calls/messages to appropriate staff
  • Answer general inquiries, provide information about SHC services, and refer to partner agencies as appropriate
  • Receive, date stamp, and distribute documents brought in/distribute to
  • Open all mail; date stamp and distribute to staff
  • Liaison with office equipment, building maintenance, and IT service provider
  • Order general office supplies monthly; maintain fully stocked supply room.
  • Order supplies requested by management team, as needed
  • Maintain postage machine; order ink cartridges and postage as needed
  • Maintain master key box
  • General office duties, copying, faxing, filing, meeting scheduling
  • Provide administrative support to all SHC departments, as needed
  • Other duties as assigned

EDUCATION/EXPERIENCE:

  • Associates or Bachelor’s degree in human services, social work, or related field OR comparable professional and educational experience
  • Minimum of two years’ experience working in housing, homeless services, or social services
  • People with lived experience of homelessness and/or mental health recovery are encouraged to apply

SPECIFIC KNOWLEDGE, SKILLS, ABILITIES, LICENSES, CERTIFICATIONS, ETC:

  • Excellent interpersonal skills; demonstrated experience in successfully working with diverse
  • populations, especially those who have experienced homelessness, individuals, living with behavioral health diagnoses and co-occurring substance use disorders
  • Understanding of trauma-informed care, motivational interviewing, harm reduction, and Housing First
  • Ability to multi-task, prioritize duties, handle a high volume of work, and to meet weekly and monthly goals/expectations
  • Ability to work independently, within a team environment, and exercise mature judgment
  • Excellent customer service
  • Excellent organizational skills with accuracy and attention to detail
  • Proficiency in Microsoft Word, Excel, Outlook, Internet and Database management
  • Ability to drive - valid driver’s license and insurance required
  • Bilingual preferred

Send cover letter, resume, and completed SHC Employment Application to hr@shcnm.org

SHC Employment Application can be found at www.shcnm.org/job-openings/;

SHC-NM is an EEO employer