JOB OPENING: Property Manager

Posted on Posted in Uncategorized

Pay Rate: $16-$21 per hour

SUMMARY: The Property Manager is responsible for the overall operations of Supportive Housing Coalition of New Mexico (SHC-NM) apartment homes to include maintaining a high occupancy rate; operating within budget; coordinating the work of the Maintenance Technician, Courtesy Monitors, and other service providers; assessing, collecting and depositing tenant rent, late charges, damage, and other charges; and maintaining the Onesite database.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise Maintenance staff and Courtesy Monitors; work with supervisor on staff reviews, corrective actions, disciplinary issues
  • Show community and apartments to prospective residents; follow up with prospective renters
  • Develop marketing strategies to generate traffic, maximize rents, and retain quality residents
  • Prepare required weekly, monthly and quarterly reports on a timely basis
  • Implement effective lease renewal and/or re-certification program
  • Walk apartments and grounds daily to ensure quality control; inspect property and vacant units on a regular basis; monitor and coordinate repairs and resident service requests
  • Provide excellent customer service/relations with residents, staff members, monitoring agencies, and vendors
  • Maintain awareness of property performance goals and progress toward those goals, including occupancy and leasing; minimize vacancy, delinquency, bad debts, and any other rent related losses
  • Shop competitive apartment communities and compile market survey
  • Mediate differences between tenants and resolve day to day tenant issues
  • Prepare purchase orders for supplies as needed for the properties
  • Ensure that all units are able to accept Section 8 vouchers as appropriate
  • Ensure accurate and timely transfer of data, including rent rosters and month-end reports to Supervisor
  • Collect, code, and check vendors’ invoices/statements before submitted to Finance
  • Ensure tenant files are compliant with monitoring agencies’ requirements; provide required tenant files and data to monitoring agencies upon request

 KNOWLEDGE, SKILLS, AND ABILITIES

  • General knowledge all aspects of property management and paperwork
  • Excellent written and oral communication skills, customer service, and organizational skills with accuracy and attention to detail
  • Ability to work in a fast paced environment and create a positive work environment
  • Strong level of customer service, attention to detail, organized, competitive, and follow through to completion; ability to multi-task and prioritize duties
  • Ability to handle a high volume of work and to meet weekly and monthly goals and expectations
  • Proficient in MS Excel, Outlook, Word, and OneSite
  • Demonstrated knowledge of the Fair Housing Act, the New Mexico Human Rights Act, and the Uniform Owner-Resident Relations Act
  • Demonstrated experience with federally subsidized properties such as HUD 811 or LIHTC properties
  • Experience and ability to work with persons who have special needs, in particular those with a behavioral health diagnosis and who are experiencing homelessness
  • Bi-lingual preferred

 EDUCATION AND/OR EXPERIENCE

  • Associate’s Degree or related work experience in lieu of but must include High School diploma
  • Minimum three years apartment management experience
  • Minimum two years sales/leasing experience
  • Minimum of two years experience with tax-credit properties

Candidates must submit a cover letter, resume, and completed SHC Employment application to hr@shcnm.org

SHC is an EEO Employer